Europ Assistance South Africa
thegentlemen listed this organization on its leak site on Oct 16, 2026.
- Listing date
- Oct 16, 2026
- Attack date
- Oct 14, 2026
Listing text
europassistance.co.za Europ Assistance South Africa South African emergency-assistance and insurance-administration company founded 1984 in Roodepoort, Gauteng — ~500 staff, FSCA licensed (FSP 5001), Level 1 B-BBEE, handling 1.3M calls/yr through 8,000+ providers. Key structural change: it completed a management buyout from French parent Europ Assistance (Generali Group) in late 2023 and rebranded to AZOZA in Oct 2025 — no longer part of the global Europ Assistance network (which itself merged into Generali's Redion platform in 2026). Services: roadside assistance, home emergency callouts, travel/motor claims administration, funeral cover, and white-label BPO for underwriters (Regent, Old Mutual, ABSA, Santam, Profmed, BMW, Eqstra). Led by CEO Lynette Mutsekwa (since 2023), CCO Nelson Soares. Reputation is split: B2B clients and 8,000 supplier-partners rate them well (12–20-year relationships)
About the group
thegentlemen posted its first listing on Sep 9, 2025 and has listed 1,253 organizations to date.
The Gentlemen is a RaaS group that emerged in July–August 2025, rapidly claiming over 320 victims across 17+ countries by offering affiliates a 90% revenue share, deploying a Go-based locker against Windows, Linux, NAS, and BSD systems; a compromised C2 server in 2026 revealed more than 1,570 linked victims.
Learning center
What does this listing mean?
Ransomware groups move data out of the organization before encrypting systems and threaten to publish it if the ransom is not paid. This method is called double extortion.
The listing shows that the group claims to have targeted the organization. Whether the data was published is shown by the later status of the listing.
What should you do if your organization is listed on a leak site?
- Record the listing and any published sample files; do not visit the leak site from the corporate network.
- Isolate affected systems and preserve logs without deleting them.
- Determine which data left the organization; if personal data is involved, review notification obligations with your legal team.
- Make any decision about the ransom demand together with legal, management and incident response.
- Do not bring systems back online before the attacker’s entry point is closed.
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