CVE-2009-5055
Low
Description
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
SeverityLow
CVSS3.5
Exploit probability—
Product
Otrs
PublishedMar 18, 2011
First seenMar 18, 2011
How to fix
Sources list no fixed version or patch link for this vulnerability.
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | v ≤ 2.4.3, 0.5, 1.0, 1.0.0, 1.0.1, 1.0.2, 1.1, 1.1.0, 1.1.1, 1.1.2, 1.1.3, 1.1.4, 1.2.0, 1.2.1, 1.2.2, 1.2.3, 1.2.4, 1.3.0, 1.3.1, 1.3.2, 1.3.3, 2.0.0, 2.0.1, 2.0.2, 2.0.3, 2.0.4, 2.0.5, 2.1.0, 2.1.1, 2.1.2, 2.1.3, 2.1.4, 2.1.5, 2.1.6, 2.1.7, 2.1.8, 2.1.9, 2.2.0, 2.2.1, 2.2.2, 2.2.3, 2.2.4, 2.2.5, 2.2.6, 2.2.7, 2.2.8, 2.2.9, 2.3.0, 2.3.1, 2.3.2, 2.3.3, 2.3.4, 2.3.5, 2.3.6, 2.4.0, 2.4.1, 2.4.2 | — |
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