CVE-2013-4717
High
Description
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
SeverityHigh
CVSS8.8
Exploit probability—
Product
Otrs
PublishedAug 9, 2021
First seenAug 9, 2021
How to fix
Sources list no fixed version or patch link for this vulnerability.
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | 3.0.0 ≤ v ≤ 3.0.21, 3.1.0 ≤ v ≤ 3.1.17, 3.2.0 ≤ v ≤ 3.2.8 | — |
| otrs otrs_itsm | 3.0.0 ≤ v ≤ 3.0.8, 3.1.0 ≤ v ≤ 3.1.9, 3.2.0 ≤ v ≤ 3.2.6 | — |
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