CVE-2017-16854
Medium
Description
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
SeverityMedium
CVSS6.5
Exploit probability—
Product
Otrs
PublishedDec 8, 2017
First seenDec 8, 2017
How to fix
Vendor advisories
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | 3.3.0 ≤ v ≤ 3.3.20, 4.0.0 < v ≤ 4.0.26, 5.0.0 ≤ v ≤ 5.0.24, 6.0.0 ≤ v ≤ 6.0.1 | — |
| debian debian_linux | 7.0, 8.0, 9.0 | — |
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