CVE-2017-9324
High
Description
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
SeverityHigh
CVSS8.8
Exploit probability—
Product
Otrs
PublishedJun 12, 2017
First seenJun 12, 2017
How to fix
Sources list no fixed version or patch link for this vulnerability.
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | 3.3.0 ≤ v ≤ 3.3.16, 4.0.0 ≤ v ≤ 4.0.23, 5.0.0 ≤ v ≤ 5.0.19 | — |
| debian debian_linux | 8.0, 9.0 | — |
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