CVE-2018-16586
Medium
Description
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
SeverityMedium
CVSS4.3
Exploit probability—
Product
Otrs Open Ticket Request System
PublishedSep 28, 2018
First seenSep 28, 2018
How to fix
Update
- otrs open_ticket_request_system4.0.32, 5.0.30, 6.0.11 or later
Vendor advisories
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs open_ticket_request_system | 4.0.0 ≤ v < 4.0.32, 5.0.0 ≤ v < 5.0.30, 6.0.0 ≤ v < 6.0.11 | 4.0.32, 5.0.30, 6.0.11 |
| debian debian_linux | 8.0, 9.0 | — |
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