CVE-2018-19143

Medium

Description

Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.

SeverityMedium
CVSS6.5
Exploit probability—
ProductOtrs Open Ticket Request System
PublishedNov 11, 2018
First seenNov 11, 2018

How to fix

Update
  • otrs open_ticket_request_system4.0.33, 5.0.31, 6.0.13 or later

Affected products

ProductAffected versionsFixed in
otrs open_ticket_request_system4.0.0 ≤ v < 4.0.33, 5.0.0 ≤ v < 5.0.31, 6.0.0 ≤ v < 6.0.134.0.33, 5.0.31, 6.0.13
debian debian_linux8.0—

Check your version

Choose the product and enter the version you run to see whether it falls in the affected range.

In the Intelligence 360 plan

Attack Surface Management

See the assets tied to your domains, the technologies they run and known vulnerabilities in one list.

CVE-2018-19143 · Otrs Open Ticket Request System · Dark Radar