CVE-2018-20800

Medium

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

SeverityMedium
CVSS6.5
Exploit probability—
ProductOtrs
PublishedMar 13, 2019
First seenMar 13, 2019

How to fix

Sources list no fixed version or patch link for this vulnerability.

Affected products

ProductAffected versionsFixed in
otrs otrs5.0.31, 6.0.13—

Check your version

Choose the product and enter the version you run to see whether it falls in the affected range.

In the Intelligence 360 plan

Attack Surface Management

See the assets tied to your domains, the technologies they run and known vulnerabilities in one list.