CVE-2019-18179
Medium
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
SeverityMedium
CVSS4.3
Exploit probability—
Product
Otrs
PublishedJan 6, 2020
First seenJan 6, 2020
How to fix
Sources list no fixed version or patch link for this vulnerability.
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | 5.0.0 ≤ v ≤ 5.0.38, 6.0.0 ≤ v ≤ 6.0.23, 7.0.0 ≤ v ≤ 7.0.12 | — |
| debian debian_linux | 8.0 | — |
| opensuse backports_sle | 15.0 | — |
| opensuse leap | 15.1, 15.2 | — |
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