CVE-2019-9753
Low
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
SeverityLow
CVSS3.5
Exploit probability—
Product
Otrs
PublishedJun 3, 2019
First seenJun 3, 2019
How to fix
Update
- otrs otrs7.0.5 or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | 7.0.0 ≤ v < 7.0.5 | 7.0.5 |
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