CVE-2020-11463

High

Description

An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.

SeverityHigh
CVSS7.5
Exploit probability—
ProductDeskpro
PublishedApr 1, 2020
First seenApr 1, 2020

How to fix

Update
  • deskpro deskpro2019.8.0 or later

Affected products

ProductAffected versionsFixed in
deskpro deskprov < 2019.8.02019.8.0

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