CVE-2020-11466

Medium

Description

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.

SeverityMedium
CVSS4.3
Exploit probability—
ProductDeskpro
PublishedApr 1, 2020
First seenApr 1, 2020

How to fix

Update
  • deskpro deskpro2019.8.0 or later

Affected products

ProductAffected versionsFixed in
deskpro deskprov < 2019.8.02019.8.0

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