CVE-2020-1767
Low
Description
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
SeverityLow
CVSS3.5
Exploit probability—
Product
Otrs
PublishedJan 10, 2020
First seenJan 10, 2020
How to fix
Sources list no fixed version or patch link for this vulnerability.
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | 6.0.0 ≤ v ≤ 6.0.24, 7.0.0 ≤ v ≤ 7.0.13 | — |
| debian debian_linux | 8.0 | — |
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