CVE-2020-1776
Low
Description
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
SeverityLow
CVSS3.5
Exploit probability—
Product
Otrs
PublishedJul 20, 2020
First seenJul 20, 2020
Weakness typeCWE-613CWE-613
How to fix
Update
- otrs otrs6.0.29, 7.0.19, 8.0.5 or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | v < 6.0.29, 7.0.0 ≤ v < 7.0.19, 8.0.1 ≤ v < 8.0.5 | 6.0.29, 7.0.19, 8.0.5 |
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