CVE-2020-2500
Critical
Description
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
SeverityCritical
CVSS9.8
Exploit probability—
Product
Qnap Helpdesk
PublishedJul 1, 2020
First seenJul 1, 2020
How to fix
Update
- qnap helpdesk3.0.1 or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| qnap helpdesk | v < 3.0.1 | 3.0.1 |
Check your version
Choose the product and enter the version you run to see whether it falls in the affected range.
In the Intelligence 360 plan
Attack Surface Management
See the assets tied to your domains, the technologies they run and known vulnerabilities in one list.