CVE-2020-36926
High
Description
SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.
SeverityHigh
CVSS7.5
Exploit probability—
ProductSmartertools Smartertrack
PublishedJan 16, 2026
First seenJan 16, 2026
Weakness typeCWE-497CWE-497
How to fix
Sources list no fixed version or patch link for this vulnerability.
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| smartertools smartertrack | 10.0, 14.0 | — |
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