CVE-2021-36100
Medium
Description
Specially crafted string in OTRS system configuration can allow the execution of any system command.
SeverityMedium
CVSS6.4
Exploit probability—
Product
Otrs
PublishedMar 21, 2022
First seenMar 21, 2022
How to fix
Update
- otrs otrs7.0.28, 7.0.33, 8.0.21 or later
- otrs otrs_itsm7.0.19, 8.0.28 or later
- otrs otrs_storm8.0.12 or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | v < 7.0.28, 7.0.30 ≤ v < 7.0.33, 8.0.0 ≤ v < 8.0.21 | 7.0.28, 7.0.33, 8.0.21 |
| otrs otrs_itsm | v < 7.0.19, 8.0.0 ≤ v < 8.0.28 | 7.0.19, 8.0.28 |
| otrs otrs_storm | v < 8.0.12 | 8.0.12 |
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