CVE-2022-39050
Medium
Description
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
SeverityMedium
CVSS4.6
Exploit probability—
Product
Otrs
PublishedSep 5, 2022
First seenSep 5, 2022
Weakness typeCWE-79Cross-site scripting (XSS)
How to fix
Update
- otrs otrs7.0.37, 8.0.25 or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | 6.0.0 ≤ v ≤ 6.0.32, 7.0.0 ≤ v < 7.0.37, 8.0.0 ≤ v < 8.0.25 | 7.0.37, 8.0.25 |
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