CVE-2023-34197

Medium

Description

Zoho ManageEngine ServiceDesk Plus before 14202, ServiceDesk Plus MSP before 14300, and SupportCenter Plus before 14300 have a privilege escalation vulnerability in the Release module that allows unprivileged users to access the Reminders of a release ticket and make modifications.

SeverityMedium
CVSS5.4
Exploit probability—
ProductZohocorp Manageengine Servicedesk Plus
PublishedJul 7, 2023
First seenJul 7, 2023

How to fix

Update
  • zohocorp manageengine_servicedesk_plus14.2 or later
  • zohocorp manageengine_servicedesk_plus_msp14.2 or later
  • zohocorp manageengine_supportcenter_plus14.2 or later

Affected products

ProductAffected versionsFixed in
zohocorp manageengine_servicedesk_plusv < 14.2, 14.214.2
zohocorp manageengine_servicedesk_plus_mspv < 14.2, 14.214.2
zohocorp manageengine_supportcenter_plusv < 14.2, 14.214.2

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