CVE-2023-38059

Medium

Description

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

SeverityMedium
CVSS5.3
Exploit probability—
ProductOtrs
PublishedOct 16, 2023
First seenOct 16, 2023

How to fix

Update
  • otrs otrs7.0.47, 8.0.37 or later

Affected products

ProductAffected versionsFixed in
otrs otrs6.0.0 ≤ v ≤ 6.0.34, 7.0.0 ≤ v < 7.0.47, 8.0.0 ≤ v < 8.0.377.0.47, 8.0.37

Check your version

Choose the product and enter the version you run to see whether it falls in the affected range.

In the Intelligence 360 plan

Attack Surface Management

See the assets tied to your domains, the technologies they run and known vulnerabilities in one list.