CVE-2024-13604
High
Description
The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
SeverityHigh
CVSS7.5
Exploit probability—
ProductKB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin
PublishedApr 5, 2025
First seenApr 5, 2025
Weakness typeCWE-200Sensitive information exposure
How to fix
Sources list no fixed version or patch link for this vulnerability.
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| logoninc KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin | v ≤ 1.7.4 | — |
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