CVE-2024-23792

Medium

Description

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

SeverityMedium
CVSS5.3
Exploit probability—
ProductOtrs
PublishedJan 29, 2024
First seenJan 29, 2024

How to fix

Update
  • otrs otrs7.0.49, 2024.1.1 or later

Affected products

ProductAffected versionsFixed in
otrs otrs7.0.0 ≤ v < 7.0.49, 8.0.0 ≤ v < 2024.1.17.0.49, 2024.1.1

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