CVE-2024-28988

Critical

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.  We recommend all Web Help Desk customers apply the patch, which is now available.  We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

SeverityCritical
CVSS9.8
Exploit probability99. percentile41.7%
ProductSolarwinds Web Help Desk
PublishedSep 1, 2025
First seenSep 1, 2025

How to fix

Sources list no fixed version or patch link for this vulnerability.

Affected products

ProductAffected versionsFixed in
solarwinds web_help_deskv ≤ 12.8.2, 12.8.3—

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