CVE-2024-28989

Medium

Description

SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.

SeverityMedium
CVSS5.5
Exploit probability—
ProductSolarwinds Web Help Desk
PublishedFeb 11, 2025
First seenFeb 11, 2025
Weakness typeCWE-321CWE-321

How to fix

Update
  • solarwinds web_help_desk12.8.5 or later

Affected products

ProductAffected versionsFixed in
solarwinds web_help_deskv < 12.8.512.8.5

Check your version

Choose the product and enter the version you run to see whether it falls in the affected range.

In the Intelligence 360 plan

Attack Surface Management

See the assets tied to your domains, the technologies they run and known vulnerabilities in one list.