CVE-2024-43446
Low
Description
An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
SeverityLow
CVSS3.5
Exploit probability—
Product
OTRS
PublishedJan 27, 2025
First seenJan 27, 2025
Weakness typeCWE-269Improper privilege management
How to fix
Update
- OTRS AG OTRS2025.1.x or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| OTRS AG OTRS | 7.0.x, 8.0.x, 2023.x, 2024.x, 2025.x ≤ v < 2025.1.x | 2025.1.x |
| OTRS AG ((OTRS)) Community Edition | 6.0.x ≤ v ≤ 6.0.34 | — |
Check your version
Choose the product and enter the version you run to see whether it falls in the affected range.
In the Intelligence 360 plan
Attack Surface Management
See the assets tied to your domains, the technologies they run and known vulnerabilities in one list.