CVE-2024-49193
High
Description
Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.
SeverityHigh
CVSS7.5
Exploit probability—
Product
Zendesk
PublishedOct 12, 2024
First seenOct 12, 2024
Weakness typeCWE-290CWE-290
How to fix
Update
- zendesk zendesk20240702 or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| zendesk zendesk | v < 20240702 | 20240702 |
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