CVE-2024-57727
HighActively exploited (CISA KEV)Known to be used in ransomware campaigns
Description
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
SeverityHigh
CVSS7.5
Exploit probability—
ProductSimpleHelp SimpleHelp
PublishedJan 15, 2025
First seenJan 15, 2025
Added to KEVFeb 13, 2025
Weakness typeCWE-22Path traversal
How to fix
CISA required action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
CISA due date: Mar 6, 2025Update
- simple-help simplehelp5.5.8 or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| simple-help simplehelp | v < 5.5.8 | 5.5.8 |
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