CVE-2024-57728
HighActively exploited (CISA KEV)Known to be used in ransomware campaigns
Description
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
SeverityHigh
CVSS7.2
Exploit probability—
ProductSimpleHelp SimpleHelp
PublishedJan 15, 2025
First seenJan 15, 2025
Added to KEVApr 24, 2026
Weakness typeCWE-22Path traversal
How to fix
CISA required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
CISA due date: May 8, 2026Update
- simple-help simplehelp5.5.8 or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| simple-help simplehelp | v < 5.5.8 | 5.5.8 |
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