CVE-2025-10658

Medium

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

SeverityMedium
CVSS6.5
Exploit probability—
ProductSupportCandy – Helpdesk & Customer Support Ticket System
PublishedSep 20, 2025
First seenSep 20, 2025
Weakness typeCWE-307CWE-307

How to fix

Sources list no fixed version or patch link for this vulnerability.

Affected products

ProductAffected versionsFixed in
psmplugins SupportCandy – Helpdesk & Customer Support Ticket Systemv ≤ 3.3.7—

Check your version

Choose the product and enter the version you run to see whether it falls in the affected range.

In the Intelligence 360 plan

Attack Surface Management

See the assets tied to your domains, the technologies they run and known vulnerabilities in one list.