CVE-2025-48474
High
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.
SeverityHigh
CVSS8.1
Exploit probability—
ProductFreescout
PublishedMay 29, 2025
First seenMay 29, 2025
Weakness typeCWE-863Incorrect authorization
How to fix
Update
- freescout freescout1.8.180 or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| freescout freescout | v < 1.8.180 | 1.8.180 |
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