CVE-2026-102489

CriticalActively exploited (CISA KEV)

Description

Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.

SeverityCritical
CVSS9.8
Exploit probability—
ProductZammad GmbH Zammad
PublishedSep 30, 2026
First seenSep 30, 2026
Added to KEVOct 2, 2026
Weakness typeCWE-384CWE-384

How to fix

CISA required action

Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

CISA due date: Oct 5, 2026

Affected products

ProductAffected versionsFixed in
zammad zammad6.3.0 ≤ v ≤ 6.5.4—

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CVE-2026-102489 · Zammad GmbH Zammad · Dark Radar