CVE-2026-104739

Medium

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the setSupportCustomImage function in all versions up to, and including, 5.0.1. This makes it possible for authenticated attackers, with administrator-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). Exploitation requires a two-step sequence: an administrator first saves a traversal-crafted value in the support_custom_img configuration field, then triggers deletion by uploading a new support custom image, at which point setSupportCustomImage() resolves and deletes the attacker-controlled path.

SeverityMedium
CVSS4.9
Exploit probability—
ProductJS Help Desk – AI-Powered Support & Ticketing System
PublishedOct 30, 2026
First seenNov 4, 2026

How to fix

Sources list no fixed version or patch link for this vulnerability.

Affected products

ProductAffected versionsFixed in
rabilal JS Help Desk – AI-Powered Support & Ticketing Systemv ≤ 5.0.1—

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