CVE-2026-20314

Medium

Description

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

SeverityMedium
CVSS5.0
Exploit probability—
ProductCisco Packaged Contact Center Enterprise
PublishedAug 19, 2026
First seenAug 19, 2026

How to fix

Sources list no fixed version or patch link for this vulnerability.

Affected products

ProductAffected versionsFixed in
Cisco Cisco Packaged Contact Center Enterprise12.5(1), 11.0(1), 12.0(1), 11.0(2), 11.5(1), 10.5(1), 10.5(2), 11.6(2), 10.5(1)_ES7, 11.6(1), 10.5(2)_ES8, 12.5(2), 12.6(2), 15.0(1)—
Cisco Cisco Unified Contact Center Enterprise12.6(1)ES3, 12.6(1)ES1, 12.6(1), 12.6(1)ES2, 12.6(1)SecurityPatch, 12.5(1)ES1, 12.5(1), 12.6(1)ES4, 11.0(1), 10.5(1), 12.0(1), 10.5, 11.0, 11.5, 12.6(2), 12.6(2)ES1, 12.6(2)ES2, 15.0(1), 12.6(2)ES3, 15.0(1)ET01, 15.0(1)_SP1, 15.0(1)ES202508, 15.0(1)ES202511, 12.6(2)ES4, 15.0(1)SU1, 15.0(1)ES202603, 12.6(2)ES5—

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