CVE-2026-28289

Critical

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. A patch bypass vulnerability for CVE-2026-27636 in FreeScout 1.8.206 and earlier allows any authenticated user with file upload permissions to achieve Remote Code Execution (RCE) on the server by uploading a malicious .htaccess file using a zero-width space character prefix to bypass the security check. The vulnerability exists in the sanitizeUploadedFileName() function in app/Http/Helper.php. The function contains a Time-of-Check to Time-of-Use (TOCTOU) flaw where the dot-prefix check occurs before sanitization removes invisible characters. This vulnerability is fixed in 1.8.207.

SeverityCritical
CVSS10.0
Exploit probability—
ProductFreescout
PublishedMar 3, 2026
First seenMar 3, 2026

How to fix

Update
  • freescout freescout1.8.207 or later

Affected products

ProductAffected versionsFixed in
freescout freescoutv < 1.8.2071.8.207

Check your version

Choose the product and enter the version you run to see whether it falls in the affected range.

In the Intelligence 360 plan

Attack Surface Management

See the assets tied to your domains, the technologies they run and known vulnerabilities in one list.