CVE-2026-32752
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
How to fix
- freescout freescout1.8.209 or later
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| freescout freescout | v < 1.8.209 | 1.8.209 |
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Attack Surface Management
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