CVE-2026-40567

Medium

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.

SeverityMedium
CVSS5.8
Exploit probability—
ProductFreescout
PublishedApr 21, 2026
First seenApr 21, 2026
Weakness typeCWE-116CWE-116

How to fix

Sources list no fixed version or patch link for this vulnerability.

Affected products

ProductAffected versionsFixed in
freescout-help-desk freescout< 1.8.213—

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