CVE-2026-41189
High
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.
SeverityHigh
CVSS7.1
Exploit probability—
ProductFreescout
PublishedApr 21, 2026
First seenApr 21, 2026
Weakness typeCWE-863Incorrect authorization
How to fix
Sources list no fixed version or patch link for this vulnerability.
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| freescout-help-desk freescout | < 1.8.215 | — |
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