CVE-2026-41906
High
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.
SeverityHigh
CVSS7.1
Exploit probability—
ProductFreescout
PublishedMay 7, 2026
First seenMay 7, 2026
How to fix
Sources list no fixed version or patch link for this vulnerability.
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| freescout-help-desk freescout | < 1.8.214 | — |
Check your version
Choose the product and enter the version you run to see whether it falls in the affected range.
In the Intelligence 360 plan
Attack Surface Management
See the assets tied to your domains, the technologies they run and known vulnerabilities in one list.