CVE-2026-45295

Medium

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.

SeverityMedium

CVSS6.5

Exploit probability—

ProductFreescout

PublishedJul 20, 2026

First seenJul 20, 2026

Weakness typeCWE-639Authorization bypass through user-controlled key CWE-862Missing authorization

How to fix

Sources list no fixed version or patch link for this vulnerability.

Affected products

Product	Affected versions	Fixed in
freescout-help-desk freescout	< 1.8.219	—

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