CVE-2026-48210
Medium
Description
An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1
SeverityMedium
CVSS5.7
Exploit probability—
Product
Otrs
PublishedMay 31, 2026
First seenMay 31, 2026
How to fix
Sources list no fixed version or patch link for this vulnerability.
Affected products
| Product | Affected versions | Fixed in |
|---|---|---|
| otrs otrs | 2026.3.1 | — |
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