CVE-2026-48811

Medium

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.

SeverityMedium
CVSS4.3
Exploit probability—
ProductFreescout
PublishedMay 29, 2026
First seenMay 29, 2026

How to fix

Sources list no fixed version or patch link for this vulnerability.

Affected products

ProductAffected versionsFixed in
freescout-help-desk freescout< 1.8.221—

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