CVE-2026-63204

Low

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run, even if the run belongs to a ticket the agent is not authorized to access. The disclosure is limited to the provider error string; ticket content is not exposed. This issue is fixed in version 7.1.2.

SeverityLow
CVSS2.3
Exploit probability—
ProductZammad
PublishedSep 25, 2026
First seenSep 25, 2026

How to fix

Sources list no fixed version or patch link for this vulnerability.

Affected products

ProductAffected versionsFixed in
zammad zammad< 7.1.2—

Check your version

Choose the product and enter the version you run to see whether it falls in the affected range.

In the Intelligence 360 plan

Attack Surface Management

See the assets tied to your domains, the technologies they run and known vulnerabilities in one list.

CVE-2026-63204 · Zammad · Dark Radar