CVE-2026-86857

High

Description

ServiceNow has remediated an authorization bypass security issue that was identified in the ServiceNow AI Platform. This security issue, if exploited, could enable an authenticated user to access data within the ServiceNow AI Platform that the user otherwise would not be entitled to access, potentially enabling further unintended access. ServiceNow deployed an update to hosted instances, and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

SeverityHigh
CVSS8.4
Exploit probability—
ProductServiceNow AI Platform
PublishedSep 24, 2026
First seenSep 24, 2026

How to fix

Update
  • ServiceNow ServiceNow AI PlatformYokohama Patch 13 Hot Fix 5a, Zurich Patch 10 Hot Fix 3b, Zurich Patch 10 Hot Fix 4a W32, Zurich Patch 11 Hot Fix 3, Australia Patch 2 Hot Fix 4b W32, Australia Patch 4 Hot Fix 3, Australia Patch 5 or later

Affected products

ProductAffected versionsFixed in
ServiceNow ServiceNow AI Platformv < Yokohama Patch 13 Hot Fix 5a, v < Zurich Patch 10 Hot Fix 3b, v < Zurich Patch 10 Hot Fix 4a W32, v < Zurich Patch 11 Hot Fix 3, v < Australia Patch 2 Hot Fix 4b W32, v < Australia Patch 4 Hot Fix 3, v < Australia Patch 5Yokohama Patch 13 Hot Fix 5a, Zurich Patch 10 Hot Fix 3b, Zurich Patch 10 Hot Fix 4a W32, Zurich Patch 11 Hot Fix 3, Australia Patch 2 Hot Fix 4b W32, Australia Patch 4 Hot Fix 3, Australia Patch 5

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